7 days a week 24/7
SERVPRO of Culpeper & Fauquier County is non-stop on the go, seven days a week, at any hour of the night, 24/7.
How are we able to do this?
We take turns both in the office and out in the field.
What does that mean?
Each week we alternate who is on call.
Why do we do this?
So that we are easily accessible to YOU.
Here are some of our steps:
- We answer your phone call
- Ask you a few questions
- Assess the situation
- Take notes that are accessible to everyone in our office
- Schedule an appointment that works best for you
- Contact the technicians and inform them to the best of our abilities with the information received
- The technicians then gather all of the equipment they feel they will need for that particular job
- Then the technicians are on their way to your residential/commercial job site!