Service Response Guidelines

2/22/2019 (Permalink)

Have you heard of SERVPRO's Service Response Guidelines?

Within ONE hour from notice of loss, a SERVPRO Franchise Professional will contact you to arrange for service. 

Within FOUR hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services. 

Within EIGHT business hours of on-site arrival, a verbal briefing of the scope will be communicated to you by a SERVPRO Franchise Professional. 

What can SERVPRO Franchise Professionals do for you?

• Fire smoke and Soot Cleanup and Restoration
• Water Removal and Dehumidification
• Crime Scene, Biohazard and Vandalism Cleanup
• Mold Mitigation and Remediation
• Contents Claim Inventory Service
• Air Duct and HVAC Cleaning
• Carpet and Hard Floor Cleaning and Car
• Stain Removal, Stain Resistance Applications
• Odor Identification and Deodorization
• Upholstery and Drapes: Wet or Dry Cleaning Methods